What's the Secret: To Providing a World-Class Customer Experience

By DiJulius John R. III

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Additional Information

Availability: 2 days
Format: Hardcover (Other Formats)

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Additional Information

Publisher:	John Wiley & Sons
Publication Date:	4/30/2008
ISBN:	9780470196120
EAN:	0470196122
Paperback:	320 pages
Language:	English
Physical Info:	6.36 x 1.15 x 9.01 inches, (1.17 lbs)
Categories:	Customer Service
LC Subjects:	Customer services, Consumer satisfaction
Dewey:	658.812
LCCN:	2008012004

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