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By Hamm Steve
| Publisher: | McGraw-Hill Companies |
| Publication Date: | 10/31/2006 |
| ISBN: | 9780071474788 |
| EAN: | 0071474781 |
| Paperback: | 329 pages |
| Language: | English |
| Physical Info: | 6.32 x 1.12 x 9.26 inches, (1.40 lbs) |
| Categories: | International - General | Infrastructure |
| LC Subjects: | Customer services, Business logistics |
| Dewey: | 338.761 |
| LCCN: | 2006015472 |